Frequently Asked Questions
1. What is the Transfer Station and where can I find it?
Apple Country’s Transfer Station is the downtown location where all routes meet at 30 minutes after the hour. The Transfer Station is located at the corner of 4th Avenue and Grove Street. For example, a person who must travel from Blue Ridge Community College to the Asheville Airport must take the Red Route to the transfer center and then change to the Blue Route.
2. Why are Apple Country Transit vehicles sometimes empty?
Mass transit is heavily used in the mornings and evenings, when people are going to or coming from work. Since transit needs to be dependable and easy to understand, it operates all day at the same time at each of the stops. Since many of our other customers depend on the system all day we do not stop or change the routes.
3. What kind of vehicles does Apple Country Transit use?
The majority of Apple Country Transit’s fixed route buses are manufactured by Goshen Coach. Our fleet contains a mix of ethanol gasoline blend and clean diesel vehicles which seat 28 passengers.
Paratransit services are delivered by cutaway vans (light-duty vans manufactured by Ford and Chevrolet).
4. Is there a plan for transit route improvements?
Periodically, Henderson County will review the use of each transit route to determine whether route changes are needed. Public meetings may be held before a route is changed.
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5. Is there a plan to improve transit stops?
The County is in the process of acquiring new transit stop signs. Any transit stop signs which are no longer accurate will be removed. The County is also developing plans to install new, attractive and functional bus passenger waiting shelters at locations around the community. A plan to place and fund the bus waiting shelters is being developed. Eighty percent of the cost of the shelters will be paid by the federal government. We will appeal to local governments, businesses and civic groups to assist with the balance of the funding.
6. Does Apple Country Transit promote the use of bikes for transportation?
Bike racks are installed on each vehicle operating on the fixed routes. Vehicle bike racks allow transit riders to ride their bike to a transit stop, place the bike on the vehicle's rack, and then ride their bike from the transit stop to their destination.
The Apple Country Greenways Committee (not affiliated with Apple Country Transit) completed a countywide plan for the creation and improvement of greenways to include both walking and biking trails. The City of Hendersonville intends to integrate these plans with public transit planning. The Proposed Apple Country Greenway is identified in Map 16 of the Henderson County 2020 Comprehensive Plan.
