Appointments and Clinic Hours
Clinic hours are 8:00 AM - 4:30 PM, Monday through Friday. You may call any day, Monday through Friday, starting at 8:00 AM to make an appointment.
Appointments (en Español) are made for the day that you want to be seen. To obtain an appointment, call the health department early in the morning and ask for the appointment you need. We have a limited number of appointments so the earlier you call the better your chances are of getting an appointment. Your phone calls are answered in the order they are received. Please do not hang up. When you call again, you will go to the back of the line.
On the third Wednesday of the month, we are closed in the morning for training. On that day, we start accepting calls for appointments at 11:00 am.
Some appointments are pre-scheduled:
- Provider requested return visits
- Physical Exams
Physical Exam appointments for Family Planning can be scheduled up to a week in advance. For these appointments starting on Monday, you can call at any time of the day to schedule an appointment for any day that week.
If you are sick and need an appointment to be seen, but the schedule is already full when you call, please ask to speak to a nurse.
If you walk in without an appointment, you will be asked to use our telephone to make an appointment. This assures that everyone is able to make an appointment in the order that they call. If an appointment is not available, please ask to speak to a triage nurse.
Schedule an appointment
- Call (828) 692-4223
- Then press 3 for clinic services
- Next press 1 for appointments
Please come at the scheduled time. If you arrive late, we may have to reschedule your appointment. If you are unable to keep your appointment, please call ahead to cancel.
Payment and Proof of Income
If you have Medicaid or another health insurance, please bring your insurance card with you. If you have no health insurance, you can apply for our sliding fee scale which is based on income and family size. To apply for the sliding fee scale, please bring proof of income for your household. We accept paycheck stubs, a letter from the employer stating hours worked and wages, or last year’s income tax form. Until we receive this information, we will charge the full amount for our services.
We look forward to seeing you.
Family Planning
Family planning services are confidential and provided to anyone who desires assistance with postponing or planning pregnancy. Men are eligible to receive family planning services, including vasectomy. Medicaid and some private insurance policies are accepted. Information and applications are available to men eligible for the Family Planning Waiver Medicaid. This program will pay for family planning services, prescriptions, and an annual exam.
Sexually Transmitted Diseases and HIV
The clinic offers confidential testing, treatment, and advice to anyone who is concerned about the possibility of exposure to HIV or a sexually transmitted disease. Patients receive counseling, treatment options, and prevention methods. There is no charge for this service and some treatments are available free of charge. Call (828) 692-4223 and ask for an appointment.
1200 Spartanburg Highway, Suite 100 • Hendersonville, NC 28792 • (828) 692-4223
